Benin is on Monday set to launch the 4th edition of the Public Service Month whose objective is to improve the quality of services offered by the country’s public institutions, Public Service and Labour Ministry said in a statement Sunday.
“The goal of this Public Service Month is not only to remind public servants of their duty of service, but also to improve the image of the public service in the eyes of those who seek those services,” the statement said.
During the period, public servants will be trained on public service principles such as punctuality, faithfulness, offering friendly welcome, promptness and equal treatment of all cases.
Users of public services, especially the private sector, civil society organizations, trade unions as well as technical and financial partners will take part in the event.
A report released recently by Benin’s Economic and Social Council revealed that time wastage in Benin’s public administration costs the country between 10,000 to 13,000 jobs every year and in monetary terms, about 122 million U.S. dollars annually. Enditem