The Managing Director of the Electricity Company of Ghana (ECG) Ing. Samuel Boakye-Appiah has eventually confirmed that they have substantially resolved the BOT challenge which they encountered recently.
“Customers should therefore visit their District Offices (Kaneshie, Korle – Bu , Dansoman , Achimota ), to do normal business with ECG. BOT customers should please note that the faulty cards are reactivated only once, and after the reactivation, you can purchase electricity at all vending points,” he explained.
Ing. Samuel Boakye-Appiah, made this announcement when he was briefing Journalists in Accra, on the current updates of the BOT vending challenge.
This he said, the briefing is a follow up to the one they had on the evening of Friday December 8th 2017, and it is to give an update on how the challenge has been managed so far.
“On Friday, we informed our BOT Customers and general public that we had set up two data centres for the reactivation of the faulty cards at our Kaneshie and Achimota District Offices. By 5pm on Friday, the experts had been able to set up the two additional Districts which are Dansoman and Korle-Bu to reactivate the faulty cards.
It is imperative to note that we worked throughout the weekend, Saturday and Sunday , from morning and closing after midnight on both days,” he disclosed.
According to him, they are embarking on mopping up, where some faulty cards need outright replacement. This he said, customers who deposited their cards earlier at their offices for collection.
“I once again sincerely apologise for the inconvenience caused and wish to thank our numerous customers and stakeholders for their patience and understanding”, he apologised.
By: Isaac Kofi Dzokpo/Newsghana.com.gh