Sources have told ?Daily News? that TCAA Acting Director General, Mr Charles Chacha directed the airline to reduce fares for Dar-Mwanza- Dar and Dar-Songwe-Dar routes to 315,000/- one way and 500,000/- return.
The airline has also been directed to review the no-show policy in view of refunding all no-show passengers in line with normal airline practice.
The directive should be implemented a fortnight after being served with a letter to that effect dated January 14.
?Following persistent outcry from the travelling public that the airline charges fares higher than normal and contrary to the low cost carrier mode of operations as publicised in the media, the authority conducted investigation and it was evident the fares are excessively high,? sources said.
It has also been noted that the airline charges higher fares due to lack of competition and monopoly on the domestic routes that it operates. ?To the disadvantage of local users, no-show passengers are not refunded at all,? stated the source.
Passengers have been paying between 301,000/- and 400,000/- for one way tickets of flights that on average last for one hour and 10 minutes.
A return fare ranging between 601,000/- and 800,000/- is charged to most passengers and those in smart class are charged even higher, TCAA has noted, saying that the charges are comparatively higher and passengers still have to pay for refreshments and luggage.
By KILASA MTAMBALIKE, Tanzania Daily News