GWCL to reduce Non- Revenue Water to barest minimum through construction of Ultra-Modern Telemetry Control Room.


The Ghana Water Company Limited (GWCL) would from henceforth be able to reduce Non-Revenue Water consumers to the barest minimum through the construction of the Ultra-Modern Telemetry control room and Metering Laboratory in Accra.

Over the years, the company has lost revenues due to illegal connections and other undesirable actions by some unscrupulous people in the communities.

Therefore, the loss of revenue, otherwise known as non-revenue water continues to be a stumbling block to the growth of the company.

So, in resolving the undesirable issues affecting the company, the GWCL has commissioned an Ultra-Modern Telemetry Control Room facility to check and deal with the challenges as it occurs.

Addressing the media in Accra on Tuesday, the Managing Director of GWCL, Dr. Clifford Abdellah Braimah revealed that the Company, even in the absence of this ultra-modern system has been able to reduce the non-revenue water from 56 percent in 2017 to 21 percent in 2021.

He, therefore, commended the staff and management of the company for such accomplishment, adding that, they have been able to accomplish something that Aqua Vitens failed to do.

“When Aqua Vitens came we told them they should reduce the non-revenue water to the barest minimum. But we have been able to do that, it means as Ghanaians we can solve our own problems”, the Managing Director said.

Dr. Braimah took the opportunity to advise the citizenry to report any act of illegality to the Company adding that “if you allow people take more than they are supposed to take you deny those in the downstream”.

Touching on the Telemetry Control and metering lab, he said, it would help to further reduce the non-revenue water challenges of the company as well as keep them informed on data collections in real time.

According to him, these reforms at the GWCL resulting in the telemetry control room forms part of his vision which he said is inextricably bound to that of the company.

“In order to facilitate this change in GWCL, technology and innovation department was created 4 years ago to leverage the power of innovative technology to improve on our business processes and expand the impact of shared management information”, he stressed.

He added that GWCL has since undergone transformation including the deployment of 100,000 ultrasonic smart meter with drive and remote reading capabilities, the building of two new geographical Information System offices, refurbishment of 13 offices across the country, and equipped with tools to allow for capturing and management of all GWCL assets in a virtual space, among others.

The Chief Manager in charge of Technology and Innovation, Dr. Richard Appiah Otoo, on his part explained that among other things, the telemetry control room would ensure that customer response time improved to make their service more efficient.

“Connectivity is going to drive how we work and this is to ensure that the core mandate of the company is met”, Dr. Otoo noted.

The Manager in charge of the Telemetry Control Room, Ing Maxwel Akorsah also explained that the telemetering means transmitting data over remote locations into a centralized location adding that “this is to make sure our service guarantees excellence”.

He disclosed that about 21 sensors have been attached to the pipes in the ground in order to help GWCL collect data from all the locations.

The Ing. further explained that the data collection would help the staff to monitor water quality parameters at the site as well as the water flow and pressure at certain locations.

Dr. Otoo, who took the media through the control room on how to operate the system assured the public that the nuisance been created by some consumers which affect the revenue of the company would come to an end.

By Eric Nii Sackey

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