Kenya on Thursday announced measures aimed at revamping the state health insurer and ensuring it is responsive to the needs of citizens.

Sicily Kariuki, Cabinet Secretary for Health said that the measures will strengthen and build a responsive customer care interface of the National Hospital Insurance Fund (NHIF).

“Kenyans shall soon enjoy greater efficiency in accessing NHIF services countrywide,” Kariuki said in Nairobi while receiving the health financing expert panel reform report on the transformation and repositioning of the health insurer.

The Cabinet Secretary said that the Ministry of Health will initiate the implementation of the proposed recommendations in order to boost access to health services.

She said that the recommended reforms by the panel are expected to help transform and reposition NHIF especially at this time that the government has embarked on the implementation of the Universal Health Care (UHC) agenda.

The panel recommended that an independent body be appointed to manage NHIF to help improve its service to the populations.

“The structure of the insurer needs to redesign the organization by incorporating information and technology and the way it runs its business,” said James Wambugu, chairman of the panel.

He urged improved governance to help streamline accountability and be able to open up to partnerships.

The expert panel was set up in February 2019 to help find out how best the insurer can be managed especially now that multiple health insurance schemes exist. Enditem

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