Mrs Jemima Kotei Walsh Mtn Customer Relations Executive Displays Her Award
Mrs Jemima Kotei Walsh Mtn Customer Relations Executive Displays Her Award

Mrs Jemima Kotei Walsh, the Customer Relations Executive of MTN Ghana has been adjudged Customer Relations Executive of the year at the Feminine Ghana Achievement Awards.

The award is in recognition of her contribution to Client Relations Excellence in Ghana. The Feminine Ghana Achievement Awards is presented to women in Ghana who have achieved outstanding accomplishments in various forms of endeavor across both the public and private sectors, such as entrepreneurs, professionals, corporate executives, public institutional managers, diplomats, sportswomen and traditional rulers.

Receiving the award, Mrs Jemima Kotei Walsh expressed her gratitude to the organisers for the recognition and dedicated the award to all MTN Customers and to the MTN Ghana team.

Commenting on the award the CEO of MTN Ghana, Mr Selorm Adadevoh, congratulated Mrs Walsh for achieving such great heights. He said, “Customer Service is one of our distinct differentiators in the market and we are excited that our Customer Relations Executive has been recognised for her excellence in the field of customer service. Her recognition also attests to our investment and commitment to providing a distinct customer experience.

Under the leadership of Mrs Jemima Kotei Walsh, MTN Ghana has received several Customer Experience and Service Excellence awards. Some of the awards include the Customer Experience Company of the year and Customer Service Team of the Year at the GITTA Awards for five and three consecutive years respectively. In 2018, Mrs. Jemima Kotei Walsh, was recognized as the Customer Service Personality of the year, for her Outstanding Contribution to Customer Service in Ghana.
About MTN Ghana

MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly and Pay As You Go Services. The company has committed itself to delivering reliable and innovative services that provide value for subscribers in Ghana’s telecommunications market. MTN has continuously invested in expanding and modernizing its network since its entry into Ghana in 2006. Total investments from 2006 till date are about US$2.5 billion. MTN has the widest 2G coverage across the length and breadth of Ghana and the widest 3G coverage in 170 districts across the country. The company has also built three modern Switch and Data centres to deliver stable, reliable, efficient and robust Telecom and Data Services to customers.
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