NCA unveils 5-year strategic plan

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The National Communications Authority
The National Communications Authority

The Minister for Communications and Digitalisation (MoCD), Ursula Owusu-Ekuful has officially launched the National Communications Authority (NCA) Five-Year Strategic Plan (2024-2028) geared towards moving the NCA from a good regulator to a great one. 

The five-year strategic plan is in accordance with Section 3(b) of the NCA Act, 2008 (Act 769) and is aimed at setting clearly defined goals and measurable steps for the Authority.

In her keynote address at the launch, the Minister highlighted the necessity of NCA’s regulatory work over the years and urged the Authority to maintain vigilance and concentration in the face of emergent disruptive technologies and a rapidly changing technological landscape.

Ursula Owusu-Ekuful further commended the strategies outlined in the plan, saying, “I am impressed with the strategies aimed at flourishing and contributing to a globally competitive and rapidly changing environment. This means we will create the enabling environment for Ghanaian solutions to compete with other global solutions”.

Director General of NCA, Dr. Joe Anokye noted that the electronic communications industry is fast-paced and requires continuous regulatory innovations and strategies to keep the pace, therefore making the development of strategies crucial in the bid to seize new opportunities and effectively overcome challenges.

He said, “The Five-Year Strategic Plan marks a significant milestone on our path to innovation, growth, and a long-lasting impact.”

Dr. Joe Anokye also expressed confidence that the Strategic Plan will enhance productivity, align goals with resources, improve communication and collaboration, and enhance staff welfare.

On his part, the Board Chair of NCA, Okatakyie Ababio Boakye Danquah II, known in private life as Isaac Emmil Osei-Bonsu Jnr, stated that the launch of the five-year strategic plan reflects the need envisioned by the Board during its inauguration in 2021.

“It is evident that we are at a critical point as we launch the strategic plan for 2024–2028,
which will serve as our blueprint for the forthcoming five years. It is an exciting moment for the NCA, as the creation of this document has unveiled numerous untapped opportunities within the communications sector”, he said.

The Board Chairman also urged all stakeholders to collaborate with the NCA to ensure the full realisation of the objectives of the strategic plan by the end of 2028.

Prof. Ezer Osei Yeboah-Boateng, Deputy Director-General for Technical Operations shared some highlights of the strategic plan, saying that it is a testament to NCA’s dedication to excellence, innovation, and inclusivity.

He indicated that the plan reflects NCA’s commitment to fostering a communications environment that empowers individuals, promotes economic growth, and strengthens the social fabric of our nation.

Prof. Yeboah-Boateng outlined the four strategic pillars of the plan as follows:

  • Pillar 1 – Structure and reposition research, innovation, and process improvement
    throughout NCA to be abreast with industry development by 2028
  • Pillar 2 – Build coordination and collaborative structures for enhanced engagement by 2028
  • Pillar 3 – Develop and Empower human resource by 2028
  • Pillar 4 – Optimise current resources, diversify and develop new areas of growth, including revenue

With the launch of the five-year strategic plan, NCA, among other things, has recast its
mission statement as “Moving from Good to a Great Regulator”; An innovative, agile,
professional, and proactive Regulator, adaptive to emerging changes in the communication
and digital eco-system and delivering optimally to all its stakeholder.

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