Difficult economic times have put great pressures on IT managers to cut down costs.
Purchasing a network monitoring software is quite a challenge because software purchases are subjected to intense scrutiny.This is understandable for the simple reason that monitoring tools must deliver immediate returns on investments.
However, preventing downtimes assumes greater importance for IT companies because the economic consequences can be severe. Unplanned IT outages can unleash a series of disastrous outcomes that are both tangible and intangible.
Tangible setbacks can include lost transaction revenues and lost wages, whereas intangible costs can lead to lost business opportunities and a loss of customer trust.
Monitoring tools are an essential part of IT operations. There is no argument on the necessity of either the SNMP monitoring software or datacenter monitoring, provided the monitoring solutions put in place justify quick return on investments.
What must IT managers look for?
Real time monitoring is a crucial attribute for any server monitoring solution. Sadly, many agent-less solutions do not provide this feature. IT administrators need a network monitoring software that monitors all critical systems from day one in real time in the most efficient manner.
Ideally, IT managers must look for the network management software that provides users with out-of-box capabilities effectively and proactively manages any network, regardless of the size.
Typically, key features of such a solution will include:
? Automatic network discovery and accurate topology map: Both these elements are essential to manage a network.
Using state-of-the-art technology, a solutions provider can find all the resources on a network, and provide detailed physical connectivity, types of devices and configuration information.
? Historical reporting and graphing in real time
? Application monitoring
? High availability and scalability: High availability is the percentage of time a system works normally and scalability is the ability of a system to provide throughput based on available hardware resources. Both these factors must work in unison.
In the final run, a network monitoring software must increase IT personnel productivity, identify problems before they escalate, respond effectively to all IT issues, and satisfy important compliance requirements.
If a monitoring solution delivers all of above, we can presume the IT company has reaped the key return on investment benefits.