Japan Motors Trading Company Limited has introduced the ‘Mobile Service Van’ in Greater Accra Region to provide professional maintenance service at the doorsteps of the customer.
Under the facility, specialist technicians of Japan Motors attend to the needs of their Nissan customers who do not have the time to drive their vehicles to the Company’s service centre for service.
The JMTC Mobile Service Van has gained popularity in a very short period of time. It is equipped with all kinds of repair tools and spare-parts. Trained and experienced technicians are in the Van to meet every requirement of motor repair and service right in front of customers, which saves both time and money.
The Mobile Service Van is equipped with Nissan’s latest equipment to diagnose faults on the latest engines and electrical/electronic systems.
Nissan vehicle users only have to alert the Company of their problems and, regardless of where they find themselves at any material moment, Japan Motors technicians will move to the spot to promptly offer the needed support and service.
The General Manager-Aftersales, Mr. Mohammed R. Byrouthy, asserted that “There is no need to bring your vehicle to us. We’ll bring the workshop to you and perform the same quality maintenance service and other minor repairs at your premises. Our Pit Crew has all the oils, parts and tools necessary to change or top-up all lubricants and fluids, change filters and rotate the tires, among other things, in your parking lot or driveway,” he said.
The Mobile Service Van, according to Mr. Byrouthy, is meant to provide convenience, enhance customer satisfaction and offer “a window through which our loyal customers can experience the Nissan care.”
He said the Kalmoni Group of Companies of which Japan Motors is a subsidiary in its 100th year of operations in Ghana, and has acquired an in-depth understanding of the automobile industry and its special needs and requirements. Japan Motors have thus always been at the forefront and is the forerunner in developing services and innovations that meet the ever-increasing demands of the auto industry.
At a brief ceremony to launch the facility, which is unique in the auto industry in Ghana, Mr. Byrouthy indicated that the ‘Mobile Service Van’ will enhance and support the three-year warranty the Company provides to its cherished Nissan customers.
Present at the launch were senior members of the Sales, Marketing and After-sales Departments of JMTC including: Mr. R. O. C. Lamptey, Accra Workshop Manager; Mrs. Clare Kattah, the Sales Manager; Mrs. Hilda Peasah, the Marketing Manager; Mr. Amadu Abukari, the Parts Manager; Mr. Bright Sevor, the Training Instructor; and Mr. Ransford Bentil, the Mobile Service Van Supervisor.
Senior members of the sales, marketing and after-sales departments of JMTC pose in a group photograph
