Mr Richmond Acquah- Coleman, the Director, Human Resources Africa University College of Communication (AUCC), has said the impact of a breach in psychological contracts cannot be underestimated in the work place.
He said psychological contract is the kind of mutual obligation between employees and employers that are implied but not written adding that studies show that psychological contract violation has negative influence on the contextual worker performance.
Mr Acquah-Coleman said it means when the employer fails to meet the expectations of the employees and their needs, they are less committed in extra role activities which can affect the organization’s total output.
Mr Acquah-Coleman said this in Accra during the fourth edition of ‘Staff Seminar 2019’, held under the topic: “Effects of psychological contract violation on contextual performance”.
He said the only promise that employers always fulfill is salaries but there are certain things that the employer may not have promised but the employee feels that it is part of the arrangement.
Mr Acquah-Coleman said when those implied expectations are not met it leads to the breach of psychological contract and the emotional reaction that follows could lead to anger, pains and dissatisfaction.
He appealed to organizations to be fair with their employees at all times adding that this would reduce the negative impact of the unmet expectations.
He also called on organizational leaders to abide by their promises and conduct regular employee-management deliberations to know the expectations of their employees and manage those expectations effectively.
Mr Kofi Asare Opoku, the Acting Director of Kwabena Nketia Centre for Africana Studies (KNCAS) at AUCC said, it is their hope that such seminars from KNCAS will not only stimulate the academic life on the campus but contribute to societal discussions on the topic.