Patronage digital channels even as company re-opens some branches, Enterprise Group urges customers

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Keli
Chief Executive Officer of Enterprise Group, Keli Gadzekpo

The Enterprise Group, while introducing a number of measures to keep their premises safe and help stem the spread of COVID-19, has called on clients to interact with the company through the digital and electronic channels provided.

The call comes ahead of the re-opening of some of the Group’s branches across the country from Monday 4th May 2020.

In accordance with the lifting of the ban on restricted movements, Enterprise Group will embark on a phased opening of branches, meaning not all branches will be readily accessible to the general public during this period.

From 4th May 2020, branches in the following areas will be open to the public: Koforidua, Sunyani, Takoradi, Tamale and in Kumasi, the Ahodwo branch.

In Accra, branches to be opened are High Street, Airport, Ridge and Tema. In the interest of public safety, clients will be required to wear face masks and have their temperature checked before entry. In addition only a limited number of people will be allowed into the branch at any particular lime, in adherence to social distancing requirements.

Commenting on the measures, Chief Executive Officer of the Enterprise Group, Keli Gadzekpo acknowledged that some of the measures introduced might delay service within the branch. However he stressed that they have become necessary as the country fights to control the spread of the virus.

“While the shadow of COVID-19 still looms over the world, our digital and electronic channels remain the safest means for our clients to conduct business with us.

However, for clients who still prefer to be physically present in our offices, these measures are absolutely necessary, in order to keep our premises safe for both staff and clients.

We advise those who choose to visit our branches to please check our social media pages to see which particular branches are open before setting out. We appeal to all our clients to cooperate and comply with these measures so together, we can beat this invisible enemy”, Mr. Gadzekpo said.

In addition to these measures, hand sanitizers and soap and water will be provided at all Enterprise Group branches for clients.

While the Enterprise Group puts in place measures to ensure the safety of its clients and staff, the business would like to encourage the general public to stay safe by observing the safety protocols shared by the Ghana Health Service and the World Health Organization.

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