Namibia’s telecommunications service provider, Telecom Namibia, is owed around 30.2 million U.S dollars by its customers and the overdue debt has been increasing in the past months since January 2017.
Telecom Namibia’s Head of Communication Oiva Angula said in a Friday statement that on Sept. 27 all overdue service accounts will be suspended.
According to Angula, the average overdue days are over 100 days which cannot be sustained.
“Defaulters include government ministries, hospitals, Institutions of Education, State Owned Enterprises, Embassies, Construction companies, VIP’s, SMEs and individual residential users,” he said.
The national telecommunications operator said services to be affected cover mobile phones, landlines and data services.
“Customers failing to pay the bill after the stipulated date will have their services suspended temporarily. The service will be restored only after the bill is fully paid,” he added.
Meanwhile Angula said the suspension of services as a result of non-payment remains an agonizing decision for Telecom Namibia.
“However we take solace in the fact that we spared no effort to collect outstanding debts amicably. All efforts and communication has been done in an attempt to manage this process given the country’s macroeconomic state,” he said.
Telecom Namibia is serving more than 396,000 (fixed and mobile) customers and runs the country’s largest Digital Telecommunication Network. Enditem