Tag: customer experience
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MTN partners with Accenture, Genesys for enhanced customer experience
MTN, Africa’s leading telco, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys.
A statement...
Rita Boateng’s thoughts on Technology and Gender Equality
Gender equality is a fundamental human right, yet it is still a challenge in many parts of the world. Despite significant progress made in...
UBA Ghana ranks number one in customer experience
UBA Ghana has been ranked the highest in the retail segment of the Ghana Banking Industry Customer Experience Survey 2022 conducted by KPMG Ghana.
It...
MoMo Transaction Limits Increased to Enhance Customer Experience
MTN MoMo has implemented the Bank of Ghana (BoG) approved increase in daily and monthly transaction limits as well as maximum wallet balances. The...
Make customer service an everyday activity for clients – GNCCI
The Ghana National Chamber of Commerce and Industry (GNCCI) has called on businesses to make customer service an everyday activity for their clients and...
