Is DSTV cheating Ghanaian subscribers?


MultichoiceThis morning, I had a very interesting conversation and because I know it affects some of you, I would like to share it.

Her: Hello and good morning

Me: Good morning.

Her: Am I speaking to Christopher Opoku?

Me: Speaking

Her: My name is ………from Multichoice.

Me: Oh ok. What can I do for you?

Her: I would like to talk to you about the DSTV Explora

Me (pause): If I may ask, why do you want to talk to me about the DSTV Explora?

Her: It’s because the DSTV Explora has some of the most amazing features………

Me (interrupting): If I may come in here, ma’am, I think that DSTV is taking advantage of those of us that are subscribers. From about GHC188 a month for the premium bouquet some months ago, you are now charging GHC 335 or so per month. I know you have done so because of the falling cedi, but you are not considering the interests of your subscribers at all. Now that I am struggling to pay my monthly subscription, you call me to talk about DSTV Explora, which will mean some more expense, so how do you expect us to cope? I think that, with the greatest of respect, you should do something about your rates so that we subscribers will feel considered.

Her: Thank you very much. In fact we are working on our rates.

Me: I know you are saying this to console me, but I know what I have to pay and I have not received any text message to that effect (reducing rates). So I can understand you.

Her: Thanks so much for your time. I have noted your concerns down, have a nice day.

Me: You too.

Over to you Anne Sackey, Cecil Sunkwa-Mills

LikeLike ? ? Share
  • 7 people like this.
  • Samuel K. Obour You spoke well.
    12 mins ? Like ? 1
  • Takyi Ofori-Atta Only the rich can afford! Their prices are hugely exorbitant.I will continue to pay 1cedi to watch big matches.
    10 mins ? Like ? 3
  • Henry Kwaku Abutu I don’t remember the last time we subscribed again….decoders are gathering dust…their rates are just exhorbitant… Watching my MultiTv Fire for Fire wai…..Take your asikafo) service…..
    3 mins ? Like
    Source-Christopher Opoku
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