By Evans KORANTENG
Japan Motors Ghana says it remains committed to excellence in its operations, and will drive to introduce the best vehicles and services to satisfy its customers.
Since its establishment in Ghana, the company has grown in a steady way — becoming a leading motor distributor in the country.
Mr. M.R. Byrouthy, General Manger, After Sales, said that the company has within its branches and workshops award-winning facilities, genuine parts and accessories.
He said national coverage is of utmost importance to the company, hence the opening of branches in strategic locations in Accra, Tema, Tamale, Kumasi and Takoradi.
Mr. Byrouthy said the motor firm has expanded all its garages to enable the company do more business, and its Saturday Express is intended to decongest the garages. Customers can always log on to www.nissanghana.com and book an appointment online. Mobile Service Van facility is available, to make sure that customers are well taken care of.
Furthermore, he asserted: ?There is no need for one to bring his vehicle to us. We’ll bring the workshop to you and perform the same quality maintenance service and other minor repairs at your premises. Our Pit Crew has all the oils, parts and tools necessary to change or top-up all lubricants and fluids, change filters and rotate the tires, among other things, in your parking lot or driveway.?
The Mobile Service Van, according to Mr. Byrouthy, is meant to provide convenience and enhance customer satisfaction and offer ?a window through which our loyal customers can experience the Nissan care?.
Japan Motors also has a body and paint workshop in Tema to focus mainly on this service. All its Service Centres nationwide are NISSAN Accredited.
Imad Antoine Ghorayeb, Brand Manager/General Manager, Sales and Marketing, said the company since its inception has been driven by excellence and will continuously strive to improve on what it does.
Mr. Ghorayeb said there is a big market for the automobile industry as Ghanaians are moving away from second-hand cars to brand-new cars, and as such helps reduce air pollution.
He said over the years the company has been innovative and poised to give exclusive customer care. This is seen in the range of vehicles offered so far, which includes Sports Utility Vehicles (SUVs) commercial vehicles, buses, and saloon cars.
Mr. Ghorayeb said the company also stocks YAMAHA Power Products, including motorcycles, water-pumps and generators.
Japan Motors is the official distributor of NISSAN Motor Limited, and the Official Sole Distributor of YAMAHA Motor Company in Ghana.
This is based on the strategic relationship that support is gained for manufacturer?s warranty, technical training and support for sales and marketing of the company?s products and services.
Japan Motors has received numerous awards in the transportation industry in Ghana and Africa.
Japan Motors has a strong commitment to its host communities, and over the years has supported many programmes in the areas of health, sports, education and security.
Meanwhile, the company has extended a goodwill message to the President and the People of the Republic of South Africa on the celebration of the Freedom Day.
