The telecom company recorded the best performance in March and April 2012: By Eki Toju
Airtel has been rated as the mobile telecommunications operator with the best service quality in the country by the Nigerian Communications Commission (NCC).
The NCC, in its audit report for March and April, said Airtel recorded the best performance in call set-up success rate, drop call rate, call completion rate and traffic channel congestion.
The Chief Executive Officer and Managing Director of Airtel Nigeria, Rajan Swaroop, was elated at the commendation and said that the network was ready to improve on its performance.
“We began the journey of building a network with the best quality of service about 18 months ago. I am glad today that our efforts have started yielding positive results,” he said.
“But this is just the beginning; we will not relent in actualising our vision of being the most loved brand in the daily lives of Nigerians. We will continue to delight telecom consumers with a robust network and innovative products and services.”
